Must have travel Apps.

Must have travel Apps.

Almost every person has a smartphone and a mobile App they use every day.  Many travelers use their phones no matter the destination.  But now, more than ever, travelers take advantage of mobile Apps to help them through the travel process.  Whether planning a trip or getting help during a trip, some Apps can help you save time and money and make the travel journey much less stressful.  Here are three Apps I think every traveler should have.

Airline Apps.

Airline Apps have significantly improved over the past few years.  While they are not often used to purchase tickets, they are most assuredly used to enhance the travel experience.  Airline Apps allow you to see your travel itinerary and essential information such as booking codes and ticket numbers.  This information is often overlooked but can be crucial when discussing your travel with ticketing agents.  The airline app will also allow you to check in for your flight, change seats or select meal preferences.  In addition, the App will have up-to-date travel information, sometimes even before it displays on airport information screens.  Travelers can also opt-in for travel alerts to notify them of flight delays, gate changes, or flight cancellations.  Some airline Apps even allow you to watch airline entertainment from your mobile device.  These are just a few of the advantages of having the airline App when traveling.  So, if you plan to travel, check if the airline you plan to travel on has an App and download it before you go.

Flight booking Apps.

Plenty of flight booking Apps are available that all claim to help you find the best trip at the best price.  The best perk of a flight booking App is that it compares many flight options all in one place.  The best flight booking App depends on the travelers’ preferences and priorities.  Some Apps will help you with the best time to book and purchase a ticket.  Some are better if you want a guaranteed refund in the event of delay or cancellation.  Most importantly, travelers can set alerts for price drops and can take advantage of flight bargains when available.  Like airline Apps, flight booking Apps also keep all your flight information in one location, even previous booking information.  In addition, many flight booking Apps will also provide options for hotel or rental car information and suggest tourist trips or destination information.  Whether you have precise flight booking needs or flexibility with your travel dates or destination, a flight booking App is a great place to start.

Hotel Apps.

Hotel Apps allow travelers to create a more customized experience and a convenient way to discuss their hotel needs with the hotel.  Many hotel Apps now have a mobile check-in and check-out process and mobile key cards for hotel room access.  With some hotel Apps, hotel guests no longer have to interact with front desk personnel or stand in line for check-in or request a room upgrade.  The hotel App may also link other hotel services such as ordering room service, booking dining reservations, making spa appointments, or requesting your car from the valet.  Like the airline and flight booking Apps, hotel Apps allow guests to have all their booking information in one location.  If you plan a hotel stay, see if your hotel has an App, and take advantage of the many benefits it may provide.

These are just a few of the available travel Apps and I did not name any specifically because I think preference is personal.  If you want a more customized travel experience, travel Apps may help you realize a better service experience.  Do you use any travel apps?  Comment below and let me know.

What your flight attendants may know about you when you board an airplane?

What your flight attendants may know about you when you board an airplane?

 

In my years as a flight attendant, I have had passengers try to claim premium seats, embellish their airline status, and even claim to have paid more for their ticket than they did.  Passengers do not realize that the flight crew is provided a passenger information list (PIL) or passenger manifest list before the plane leaves the gate.  That PIL has a wealth of information on passengers.  Here are a few things your flight attendants may know about you when you board the airplane.

Name.

You must provide identification before boarding an airplane.  Before that airplane leaves the gate, a passenger list is provided to the flight crew listing everyone on board by name.  This information is often utilized in premium cabins to personalize the flight experience, but it is available for everyone on the airplane.  Immigration also uses this information to prescreen arriving and departing passengers.

Seat assignment.

Recently a flight had to be returned to the gate because passengers refused to leave premium cabin seating.  Although there may be empty seats on the airplane, they are not for the taking.  Seat assignments are allotted by ticket pricing, airline status, and other factors.  Flight attendants do not assign seating, the gate agents do, but flight attendants have some leverage in reassigning seats while on board.  Often passengers are asked to accommodate other passengers traveling together.  However, once you are assigned a seat, you do not have to give up that seat assignment unless requested by a flight crew for a specified reason.

Airline status.

Depending on your airline status, you may be entitled to certain perks onboard the airline.  Many were the days when I had passengers declare themselves to be “million” milers, platinum passengers, or VIPs demanding a particular service.  That information is available on the passenger manifest, so claiming a status you are not is often a waste of breath.

Flight itinerary.

One of the initial reasons for the passenger information list was to assist passengers with connecting flights while onboard.  Before landing, the flight crews are provided with connecting gate information.  When traveling in a premium cabin, passengers are often individually given connecting gate information before the list is relayed to main cabin passengers.  This list also helps flight attendants request other passengers’ patience to allow connecting passengers to deplane first.  In some cases, if seats are available, the flight crews can move passengers closer to the front of the airplane for faster deplaning.

Travel status.

With the many security matters that have arisen since 9/11, flight crews now can know if you are traveling alone or with a group, if you have or need medical assistance while onboard the aircraft, or even if you have been a problem passenger on a previous flight.  If a problem arises and authorities meet the flight, they will already have your information when the flight lands.

I hope you realize that you are far from anonymous when you board an airplane or travel in general.  The flight attendant can note your behavior, bad or good, in your flight itinerary.  It’s not all to your detriment however, I remember wishing passengers a happy birthday, congratulating couples on their wedding or anniversary, even upgrading passengers for special milestones, or assisting grieving passengers.  Were you aware of how much your information is shared?  Please comment below and let me know.